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Frequently Asked Questions

Can't find your answer? Ask us directly. Real humans answer our phone.

Visits & Fees

Are you taking new patients?

Yes. Always, including nervous patients and second opinions. Book online or call (03) 8774 2315.

Which payment methods and health funds do you accept?

All major cards, cash and EFTPOS. HICAPS lets you claim from any Australian health fund on the spot and pay just the gap. Payment plans are available for larger treatment.

Do you bulk bill children?

Eligible children are bulk-billed under the Child Dental Benefits Schedule (CDBS). No gap for covered services. Call with your Medicare details and we'll check eligibility for you.

Where are you?

Shop 2, 68-70 Old Princes Highway, Beaconsfield VIC 3807, on the main road through Beaconsfield, minutes from Berwick and Officer. Directions here.

Orthodontics & Airway

Do you do orthodontics for adults as well as children?

Yes. Braces and clear aligners (Invisalign™) for all ages. Treatment is provided by our general dentists, who have additional orthodontic training (not specialist orthodontists); we refer to specialists when that's in your best interest.

What is an airway-focused assessment?

Alongside teeth and gums we screen breathing, sleep signs, tongue posture and swallowing. The things that shape jaw growth, energy and long-term health. More on our airway-focused approach.

My child snores and grinds. Is that a dental issue?

It can be part of one story: obstructed night-time breathing. Research links childhood grinding with airway obstruction (like enlarged adenoids/tonsils), and snoring with the narrow-palate pattern we screen for. An assessment connects the dots. And sometimes the answer is an ENT referral, not braces.

Holistic Options

Can I request a fluoride-free clean? Coming soon

Yes. Just mention it when booking. We'll tailor prevention to your preferences and individual risk, with an honest rundown of pros and cons.

Are your fillings amalgam-free?

Yes. We place tooth-coloured, mercury-free restorations bonded conservatively to your tooth.

Still Curious? Just Ask.